was syncing my iphone for new apps i downloaded.. while waiting i was actually tagging my friends on photos.. suddenly i realized i cant recall everyone's name.. omg.. this is really bad.. names which i used to know at my finger tips now i cant even recall.. some i had to even dig into my older photos and even to the state of checking mutual friends to find them...
this is a sign man.. seriously haha.. that i haven been hanging out with friends for a really long long time... and im getting so fat now!! omgg.. i like one of the pic taken when i was still in army around dec last last year.. i think i lost quite abit of weight then..
faints.. this is really bad.. im over committed and busy with business.. and it seem my life really revolves around it only nowadays.. sighs but how? is there a choice to really balance? i tried.. its not easy to cope.. and i also cant get my own life and let my partner handle stuff herself also.. and besides that she cant drive also so its impossible for her to work alone.. i tried to balance my life and work during first sem.. but it's quite hard to get things moving and it really shag myself out.. imagine after CCA and sch activities i've to rush back for deliveries.. and this cycle repeats almost everyday..
this sem im really less committed to my school activities and im feeling quite bad about it also.. im neglecting everything and everyone this year.. sighs.. but i have my reasons too.. not that i didnt tried.. though looking back i do miss the feeling of having a life.. all the sporting, laughing and stuffs..
customers require almost daily commitment and quick response.. no one will understand this unless they're working in customers related department or sales agent.. theres almost like no rest in this.. esp when they can contact u anytime even after working hours.. thou my partner's dealing with most of the CRM, i can also feel the tension when some of my 'own' customers seek advises and precise answers to their inquiries.. u have to understand your products and know whats good for the situation, all these require experiences and you cant anyhow bomb them a solution cause if it doesn't work you'll be held responsible, esp when it got to do with their pet's well being too..
sighs just too much to handle.. with all these never ending ongoing process sometimes its really hard to get a break or find time to hang out..
an example..
just randomly quote an amount.. let say u have 200 customers.. and out of these 200 maybe one day 10 decide to consult u for advise and products.. ok u'll be busy messaging or talking to them.. after that let say they need certain products by certain dates.. then you have to make arrangement with suppliers and also to get them send over u need a quota else u have to do self collect.. then u need to set a date for delivery.. and try to find one which all of them are fine with.. besides that what happen when they cancel their orders etc.. theres a lot to do..
besides all that, considering you're still a new business.. how are u going to attract new customers and fight with your competitors who has been dominating the market for many years? to attract more customers u have to have more product range also, and that brings in the suppliers part of the problem, where u need to find them, contact them, meet up, and its not a 100% thing that they will supply to u just becos you're interested to sell their product.. cause you're new and unknown to the public.. u wont be given much respect by them either..
theres alot of problems which u'll have to tackle.. anyone who has experience in business can share with me on how to manage and balance personal life and business.. sighs..
take a look at this video.. for just a bottle of water we probably wont think that the background process can be that complex.. sometimes we curse at the price of a bottle of water but sometimes we have to think of why its being priced that way too..
i learn this during my marketing class.. its really true behind every business they have their own set of complicated process and issues which we as consumers wont get to know..
